Support

Depending how new you are to ActiveGraf, you can check out our tutorial videos, or just download our User Guides.

Getting Started

This section provides short information about ActiveGraf.

Tutorial Videos

These tutorials will walk you through the basic functionality.

FAQs

Browse frequently asked questions.

Release Notes

It provides information on the features and improvements.

Getting Started

Check out our Easy Install Guide (here) and First Steps Guide (here).

Minimal Hardware requirements:

  • Microsoft Windows Compatible PC
  • 7th Gen Intel Core i7 processor or faster
  • 8 GB RAM or more
  • The ActiveGraf user experience has been specifically tailored to support gestures and direct screen interactions on touch capable devices. 

Software requirements:

  • Windows 8, Windows 10
  • Microsoft Office for Windows 2016 (version 1805 or newer)
  • ActiveGraf requires full on-premise installation of Microsoft Office.

ActiveGraf uses Office Add-in technology (Excel and PowerPoint add-ins) 

ActiveGraf Server runs on the local computer

ActiveGraf is an on-premise software application which runs in a single instance personal computer. It constantly and bi-directionally synchronizes changes made to in the predefined server data sets (GrafDatas). Changes to the GrafDatas are reflected in any bound visualizations real time.

ActiveGraf must be installed under the User Profile of a specific Windows User. During installation, the Installer will require user credentials with full administrative rights on the local computer.

               Note: If you don’t have administrative rights, please contact your IT department.

               Installation locations:

  • Server Components: %SYSTEMROOT%/Program files (x86)/ActiveGraf

                              ○ Example: C:Program files (x86)ActiveGraf

  • Add-ins and database files: %USERPROFILE%/.ActiveGraf

                              ○ Example C:UsersYour Username.ActiveGraf

               Before installation, please save and close every running instance of Excel and Power Point!

Tutorial Videos

Learn how to integrate ActiveGraf in Excel and PowerPoint in 6 steps. The tutorials below will walk you through the basic functionality of ActiveGraf. In just 15 minutes you’ll be visually editing your excel based data models interactively in PowerPoint.

Play Video
Play Video
Play Video
Play Video
Play Video
Play Video

FAQ - Trial Program

After clicking “Try it for free” from this webpage, select the “Try ActiveGraf 30-days Free” option, and download our software. After Installation, you can start the trial from within the application.

The trial period begins on the day you sign up and download the software, and continues for 30 days. On the 30th day, you will be asked to continue with a one-year subscription license. When the trial period ends you will have to buy an ActiveGraf subscription license to continue using the software.

To uninstall your trial version, close any open Excel and PowerPoint files on your computer, open the Windows Control Panel and click on Programs and Features. Click on ActiveGraf, and select “Uninstall” from the menu.

Visit the “Contact us page on our website, and send us a message to get a price quote.

To get support, click here, where you can access a range of FAQs, tutorials or contact us.

FAQ – License, technical questions

  • Working with and presenting ActiveGraf enabled presentations require a locally installed ActiveGraf license. Users without working license will not be able to benefit from the interactive analysis features.
  • You can share your ActiveGraf presentations with people without ActiveGraf license in PDF format. We are working on additional sharing options.
  • Open your presentation in PowerPoint or your Excel model.
  • Make sure all connected files are open
  • Select Package from the ActiveGraf Office Ribbon and specify the location of the export file.
  • The resulting .actg file contains all necessary information about your interactive presentation and can be shared with others in the conventional way.

ActiveGraf supports locally cached Cloud Storage solutions such as Box or Drop Box. The current version of ActiveGraf does not support cloud-native solutions such as OneDrive.

If you have the installer file for the newer version, simply launch it, and follow the instructions. No re-licensing is needed; however you might need to re-insert the add-ins to Excel and PowerPoint to re-enable them.

Since your License is bound to your physical machine, we recommend contacting your ActiveGraf Representative for support. Provide your Computer’s name in your inquiry, which can be found under Settings > System > About, in the Device specifications section next to Device name.

Look for the ActiveGraf.Server.exe file in your installation folder and run it. You might need to restart your Excel and PPT applications, after saving them. The default installation path for ActiveGraf is C:\Program Files (x86)\ActiveGraf – if not set otherwise during installation. Another option is to restart your computer, after this the ActiveGraf Server software will automatically start again.

Doing this can cause malfunctions, please use the Package, and Package All features to ensure persisting functionality. See instructions and details in section Using ActiveGraf – Exporting ActiveGraf presentations.

No, a license is bound to one machine, so using one license on multiple computers is not applicable.

FAQ – Usage

We recommend using the Cloning function, available in the Insert Chart dialogue window. ActiveGraf Charts can be copy-pasted within the same workbook or presentation, however, copying Charts between resources should be avoided, as it can lead to undesirable effects.

No, the current version of ActiveGraf supports continuous datasets only as GrafData sources.

.actg files are self contained archives of ActiveGraf interactive presentations. Double clicking on a .actg file will launch the ActiveGraf importer which will Extract the client files (.pptx and .xlsx) and will insert the necessary database structures to the local ActiveGraf Server.

Make sure before creating the package that all Excel and PowerPoint files are manually saved! When launching the Package or Package All functions, the last saved version of files will be added to the .actg file.

When hovering over the data you would like to modify, an info box appears. Clicking on the info box allows you to manually change the value of the field, by writing into it. Clicking the check box confirms this modification. You can also directly input new values in the appropriate Excel cells.

Each chart in ActiveGraf is a unique instance that cannot share the same name. Cloning a chart that was created in Excel creates a new instance, thus the need of having a different name. You can manually change the name of the chart from the Task Pane, once your chart is selected.

Due to the specific nature of ActiveGraf charts, animations are not currently possible, and are rather dependent on Microsoft Office settings.

Click the Edit icon in the top right corner of the Chart you want to change. This brings up the Chart Design Window, where you can customize the appearance of your Chart. Click on the Series you would like to modify, and apply the changes from the appearing toolbar.

  • Please first make sure that you are not trying to drag data which are connected to formulae, as they cannot be modified with dragging.
  • If the data is not connected to formula, it can happen that one Series overlaps the one you are trying to drag. Open the Chart Design window by clicking the icon in the top right corner and select the Series which is in the way. From the toolbar, you can re-arrange the order of Series with the Send Backwards/Bring Forwards options.

If you are working with large numbers, it can happen that the change intervals are set up in a way, that the change is too small compared to the series value, and therefore not reflected as a change (imagine a 100 000 data point with a 0.001 minor change interval!). Try setting the minor and major intervals under the Task Pane / Chart setting to set the desired intervals.

If this happens, go to the dataset in the Excel file and change the value in the Excel cell first. After that, the chart should work properly as well. If this action does not bring any result, you can try reloading your chart, by clicking on the chart area, and selecting “Reload” from the appearing menu indicated by a “<” icon.

ActiveGraf addon may disappear after a Microsoft update. A quick re-setup will solve the problem. Click Insert >My Add-ins > Shared Folder > Select ActiveGraf and Add. Repeat this process for the Insert Chart as well or check out our Easy Install Guide (here).

Definitions

Office add-ins for interactive Scenario and What if analysis. The ActiveGraf add-ins

The Server component establishes the bi-directional data connection between Data Sources (Excel) and Charts (Excel or PowerPoint).

ActiveGraf proprietary data stricture. Used by the ActiveGraf Server and Charts to display bi-directionally synchronized visualizations.

The data connection between ActiveGraf Charts and their data sources.

A special, interactive chart used solely by ActiveGraf.

The main control element of the ActiveGraf Add-in. Most of GrafData and Chart related functions can be initiated from the Task Bar.

The main control element of Office Apps. It consists of a set of toolbars placed on several tabs. The ActiveGraf Add-in extends the Ribbon with its own tab.

Release Notes

Chart design bug fixes, fixed chart duplication issue

Additional chart design features

Database server replacement to MongoDB, UI improvements.

Fix for chart update problems

Edge WebView Compatibility

First Public release of ActiveGraf

Copyright 2020 ActiveGraf Inc. All rights reserved.